As technology has developed, more and more enterprises came into existence with their business issues. Every business organization wants to deliver flawless service to their clients and to attain this, they are using all feasible ways. Currently, the integrated Web Based CRM solutions are broadly in use because these are considered efficient for making the workforce smooth. Proposed CRM software offers a business enterprise the capability to create, assign and manage requests of the existing or future customers. It brings among the employees as well as clients a sort of collaboration which results in increasing the overall productivity and working efficiency.
Mx-CRM offered by Lacewing Technologies is primarily developed for Traders and Post sales Service providers. Therefore, this consists few key modules, which would include the entire process starting from lead management to supplying the product to the client end to manage its after sales complaints. Other specimen of CRM is meant to manage proper distribution of organizations working on the Distribution model in place of direct sale. For instance they have maintained a hierarchy of CNF or Super Distributor followed by dealers monitoring a series or link of retailers under their supervision.
Features of our web based CRM :
Can be accessed at any time and from any device that can access internet easily.
This software costs lower in comparison to traditional systems.
On-going operational cost is relatively low.
To access any information or data, users do need to be on their own systems.
As per business needs and changing technology, additional functionality can also be added to the proposed software.
Effective and efficient automation of workflow.
Coordinate unlimited customers with ease.
Maintain records of each customer about their placed transactions.